OUR PACKAGES
Our property management packages
Three packages to entrust your property to us, from essential oversight to premium support.
OUR PACKAGES
Three packages, one exacting standard
Whichever package you choose, your property receives the same care and the same hotel standards. What changes is the level of delegation and performance management. Commission calculated on the amount of collected bookings. No setup fee, no monthly subscription.
Tranquilidade Package
20 %
The essentials for smooth, structured management
✓ Bed and household linen provided
✓ Listing creation and management
✓ Calendar synchronization
✓ Booking and payment management
✓ Guest support and communication
✓ Smart lock
Serenidade Package
25 %
Optimized management with performance monitoring
Everything in Tranquilidade, plus:
✓ Dynamic pricing
✓ Guest review monitoring and management
✓ Performance monitoring and reporting
Prestígio Package
30 %
Complete management with premium support
Everything in Serenidade, plus:
✓ Concierge service
✓ 24/7 guest support
✓ Legal and tax support
✓ Guest registration & legal compliance
Welcome Pack
A one-off setup service, separate from the management packages.
To combine with the management package of your choice:
✓ Professional photography
✓ First deep clean and setup
✓ Household linen and guest supplies
✓ Personalised digital guest guide
Frequently asked questions
Answers to the questions owners ask us most often before entrusting us with their property.
What does the commission include?
Full management of your property: listing, calendars, bookings, guest communication, monitoring and reporting. The exact scope depends on the package you choose.
Do I need an AL number?
Yes, Alojamento Local registration is mandatory for short-term rentals. We handle the entire process. → Read our complete guide to the AL number
Which platforms are you listed on?
Airbnb, Booking.com, Vrbo, Tripadvisor and Expedia, with synchronized calendars and rates adjusted to the season and demand.
Are there any fees in addition to the commission?
Only one service is charged separately: the Welcome Pack, which gets the property up and running (professional photography, first deep clean, digital guest guide). Once the property is live, everything is included in the commission.
How will my income be paid to me?
Paid directly by the platforms into your account, according to their own payment schedules. Your income never passes through us: we manage your property, not your money.
Can I stay at my property whenever I want?
No. You block out your dates on the calendar, and we take care of the rest. It is your home first and foremost, not just a rental property.
What happens if a guest damages the property?
Every booking is reviewed before it is accepted, and the property is inspected after every checkout. On Airbnb, AirCover protects against damage caused by a guest. On other platforms, a security deposit is required at the time of booking. In all cases, we document the damage, take photographs and file the claim on your behalf within the required timeframe. We also recommend comprehensive insurance tailored to short-term rentals: that is what actually covers the furnishings.
Who pays for water, electricity and internet?
The property’s running costs remain the owner’s responsibility, as with any rental.
Does my property need to be furnished and equipped?
Yes, an Alojamento Local property must be fully furnished and equipped. During the visit, we’ll tell you exactly what is missing to meet the standard guests expect.
Which areas do you cover?
Throughout northern Portugal: Braga, Porto, Guimarães, Viana do Castelo, Minho, Gerês and the Douro Valley. If your property is elsewhere in the region, get in touch.
I live abroad — is that a problem?
That is true for most of our owners. We are based locally, while you make the decisions remotely: you receive regular updates and can reach us in French, English or Portuguese.
Let’s talk about your property
Contact us any time
Thank you for contacting us.We will get back to you as soon as possible.
Oops, there was an error sending your message.Please try again later.

